Got Questions?
We've Got Answers.

The minimum age to register and play at 205 pub is 21 years old, in line with Philippine regulations governing online casino gaming. We strictly enforce this through our KYC identity verification process. Any account found to belong to a player under 21 will be immediately suspended and any funds returned. We have zero tolerance for underage gambling.

Go to the 205 pub Login page and click "Forgot Password?" below the login form. Enter the email address linked to your account and we will send you a password reset link. The link is valid for 30 minutes. If you do not receive the email within a few minutes, check your spam or junk folder. Still having trouble? Contact our 24/7 support team and we will sort it out for you.

No. Each player is allowed only one account at 205 pub. Creating multiple accounts — whether under the same name or different names — is a violation of our Terms & Conditions and may result in all accounts being permanently suspended and any winnings forfeited. If you have accidentally created a duplicate account, please contact our support team immediately so we can resolve it.

You can update most account details — such as your mobile number, address, and communication preferences — from the Account Settings section after logging in. Changes to your registered name or date of birth require additional identity verification. Contact our support team with a copy of your valid ID and we will process the update within 2 business days.

205 pub supports a wide range of payment methods popular with Filipino players:

• E-wallets: GCash, PayMaya
• Online banking: BPI, BDO, Metrobank

All deposits are processed in Philippine Peso (₱). We are constantly working to add more payment options, so check the cashier section of your account for the latest available methods.

The minimum deposit at 205 pub is ₱100 for most payment methods, making it accessible for players across the Philippines — whether you are in Manila, Cebu, Davao, or anywhere else. Some payment methods may have slightly different minimums, which will be displayed clearly in the cashier before you confirm your transaction.

Most deposits at 205 pub are instant. GCash and PayMaya deposits typically reflect in your account within seconds. Online banking transfers via BPI, BDO, or Metrobank may take a few minutes depending on your bank's processing time. If your deposit has not appeared after 30 minutes, please contact our support team with your transaction reference number and we will investigate right away.

205 pub does not charge any fees on deposits. However, your bank or e-wallet provider may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking with your payment provider beforehand. Any applicable third-party fees will be shown before you confirm your deposit in the cashier.

Log in to your 205 pub account and go to the Cashier section. Select Withdraw, choose your preferred payment method, enter the amount you wish to withdraw, and confirm. Make sure your account has completed KYC verification — unverified accounts cannot process withdrawals. Withdrawals are sent to the same payment method used for your most recent deposit where possible.

Withdrawal processing times at 205 pub vary by method:

• GCash / PayMaya: Usually within a few hours, up to 24 hours
• BPI / BDO / Metrobank: 1–3 business days

Withdrawals are reviewed by our finance team before being sent. During peak periods or if additional verification is needed, processing may take slightly longer. You will receive an email notification once your withdrawal has been approved and sent.

The minimum withdrawal amount at 205 pub is ₱500. This applies across all supported payment methods. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may be subject to additional identity checks as part of our standard security procedures.

Common reasons for a delayed or declined withdrawal include:

• KYC verification not yet completed
• Active bonus wagering requirements not yet met
• Withdrawal amount exceeds your available balance
• Account security review triggered by unusual activity
• Payment method details do not match your registered account

If your withdrawal has been declined, you will receive an email explaining the reason. Contact our support team if you need further clarification.

205 pub offers a wide variety of games to suit every type of Filipino player. Our library includes:

• Slots — hundreds of titles with varying themes and RTPs
• Bingo — classic and modern bingo variants
• Dino Hunter — our popular arcade-style hunting game
• Deuces Wild — video poker with wild card action
• Live Dealer Games — baccarat, roulette, blackjack, and more

New games are added regularly, so there is always something fresh to try at 205 pub Casino.

Yes. All games at 205 pub use certified Random Number Generator (RNG) technology to ensure every outcome is completely random and fair. Our RNG systems are regularly tested and audited by independent third-party testing laboratories. Live dealer games are streamed in real time from professional studios, providing full transparency on every deal and spin.

Absolutely. 205 pub is fully optimised for mobile play. You can access all games directly through your mobile browser — no app download required. The platform works smoothly on Android and iOS devices. Whether you are commuting on the MRT in Manila or relaxing at home in Quezon City, your favourite 205 pub games are always just a tap away.

205 pub offers a welcome bonus for new players upon their first deposit. The exact bonus amount and terms are displayed on the promotions page of your account after registration. All welcome bonuses come with wagering requirements that must be met before winnings can be withdrawn. Make sure to read the full bonus terms before opting in so you know exactly what to expect.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before you can withdraw any winnings derived from that bonus. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting the wagering requirement — slots typically contribute 100%, while table games may contribute less.

Most bonuses at 205 pub are automatically credited to your account when the qualifying conditions are met — such as making a minimum deposit. Some promotional bonuses may require you to enter a promo code in the cashier before depositing. Always check the specific terms of each promotion in your account's promotions section. If a bonus has not appeared after meeting the conditions, contact our support team and we will check it for you.

Yes. 205 pub uses SSL (Secure Socket Layer) encryption across the entire platform to protect all data transmitted between your device and our servers. Your personal information is stored securely and handled in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173). We never sell or share your personal data with third parties for marketing purposes. For full details, see our Privacy Policy.

KYC (Know Your Customer) verification is a standard requirement for all licensed online gaming platforms. At 205 pub, it serves three important purposes: confirming you are at least 21 years old, verifying your identity to prevent fraud and money laundering, and ensuring your winnings are paid to the correct person. KYC is a one-time process and typically takes 1–2 business days to complete after you submit your documents.

If you suspect someone has accessed your 205 pub account without your permission, take these steps immediately:

• Change your password right away via the Account Settings page
• Contact our 24/7 support team to flag the suspicious activity
• Request a temporary account lock while we investigate

We recommend using a strong, unique password for your 205 pub account and never sharing your login credentials with anyone.

Log in to your 205 pub account and navigate to Account Settings > Responsible Gaming. From there, you can set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. If you want to decrease a limit, the change is instant. If you want to increase a limit, a 7-day cooling-off period applies — this is intentional, to give you time to reconsider. We encourage all players to set limits that reflect their personal budget.

Self-exclusion is available to all 205 pub players at any time. Go to Account Settings > Responsible Gaming > Self-Exclusion and choose your preferred exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent. Your account will be suspended within 24 hours and all promotional communications will stop immediately. If you need urgent exclusion, contact our support team directly and we will process it right away. For more information, visit our Responsible Gaming page.

If you or someone you know is struggling with problem gambling, help is available. PAGCOR (Philippine Amusement and Gaming Corporation) provides responsible gaming resources and support for Filipino players. You can also reach out to our 205 pub support team at any time — we can help you activate self-exclusion tools, set limits, or simply point you in the right direction. Remember: gaming should always be fun. If it stops being fun, it is time to take a break.

If you are having trouble loading 205 pub, try these steps:

• Clear your browser cache and cookies, then reload the page
• Try a different browser (Chrome, Firefox, or Safari work best)
• Check your internet connection — switch between mobile data and Wi-Fi
• Disable any VPN or ad-blocking extensions that may interfere
• Try accessing the site from a different device

If the issue persists, contact our support team and let us know your device type, browser version, and a description of the problem so we can assist you faster.

If a game disconnects or freezes during a round, do not worry. 205 pub's system logs all game activity in real time. When you reconnect and reopen the game, it will resume from where it left off in most cases. If the round was already completed before the disconnection, the result will be recorded and your balance updated accordingly. If you believe there is a discrepancy, contact our support team with the game name, approximate time, and your account details and we will review the game logs.

Our support team is available 24 hours a day, 7 days a week to assist all Filipino players. You can reach us via:

• Live Chat: Available directly on the 205 pub website — the fastest way to get help
• Email: [email protected] (plain text — not a clickable link)

We aim to respond to all email enquiries within 24 hours. For urgent matters such as account security or self-exclusion requests, please use Live Chat for the fastest response.